Return Policy

At Siraos, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 30 days of receiving your order. Please read the guidelines below:

  • Eligibility for Return:

    • Items must be in their original condition, unused, and with all tags attached.
    • Custom or personalized orders are not eligible for return.
    • Sale or discounted items are not eligible for return unless stated otherwise.
  • How to Initiate a Return:

    • To start a return, contact us at sirao.collection@gmail.com with your order number and reason for the return.
    • You will receive a return shipping label, which must be used to send the item back to us.
  • Refunds:

    • Once the returned item is received, we will inspect it and issue a refund to your original payment method within 7-10 business days.
    • Please note that shipping fees are non-refundable.

Exchanges: If you would like to exchange your item for a different size or color, please contact us to initiate the exchange process.